Underground mine worker wearing an orange high visibility shirt and a white hard hat with a headlamp.

EE landing and MSR portal> Image

EE > Service review > Header image

EE > Service review

Employee Brochure

The long service leave scheme in Australia's black coal mining industry is nationally portable, accommodating employee movements even interstate. It’s accessible after eight years of qualifying service.

EE landing > Header banner > Image

EE landing > Header banner

EE landing > Eligibility duplex

EE landing > Entitlement duplex

EE landing > Is My Employer Registered

EE landing > Leave balance duplex

EE landing > MSR duplex

EE landing > FAQs

EE landing > Resources

Employee landing page

Information for eligible employees. Request your leave balance, find out if your employer is registered or log into the self-service portal.

Employee

What to do if you believe your service history record is missing periods of qualifying service.

EE > Service review > 01. Eligibility to apply

Understand the criteria that must be met to apply for an investigation into possible missing service.

Find out if you are eligible to apply for an investigation into possible missing service.

Eligibility to apply

EE > Service review > 02. Application process

Service review process: processing times and eligible service periods. 

Understand the service periods we can review, and how we assess each application.

Application process

EE > Service review > 03. Evidence

Documents to provide to Coal LSL as evidence in support of a service review application. 

Various documents must be provided in support of a service review application.

Evidence

EE > Service review > 04. Application form

Service review application form: eligible employees must submit an Application for Recognition of Eligible Service for Coal LSL to investigate missing service.

How to fill and submit an Application for Recognition of Eligible Service to Coal LSL.

Application form

EE > Service review > 05. Appeals

Service review appeals: how to ask Coal LSL to reconsider the outcome of a service review application or eligibility assessment.

How to ask Coal LSL to reconsider the outcome of a service review application or eligibility assessment.

Appeals

Service review

Office hours: Monday to Friday from 8:30am - 5:00pm (AEST).

Send us a message

Contact page 

You can get in touch by giving us us a call 1300 852 625 or making an online enquiry. Our office hours are Monday to Friday between 8:30am and 5:00pm (AEST).

Contact

1300 852 625

Suitable for use on light coloured backgrounds.

Coal LSL brand artwork (black)

Coal LSL brand artwork (white)

Self-service portal login (EE)

Other Contact Options

Frequently asked questions

FAQs: our answers to your most frequently asked questions.

View all FAQs

email us (query@coallsl.com.au)

If your employer is not appearing in the search results, please chat with them to verify their status.

Search registered employers

Online services login (ER)

Error page > Get in touch

Smiling woman wearing a headset sitting at a computer

Error page > Background image

Error Page > Header Image

Page not found

Australian Government logo for the Coal Mining Industry (Long Service Leave Funding) Corporation featuring the Commonwealth Coat of Arms

Australian Government Logo

Coal LSL LinkedIn

Mates in Mining Logo

Mates.org - Mates in Mining Link

Sitewide Settings

Search Results

Site Map

Contact us (Footer link)

Privacy

Privacy statement (Footer link)

Terms of site use

Disclaimer and copyright. We use cookies so we can improve your experience. By continuing to use this site, you agree with our terms and conditions.