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EE > Service review

Employee Brochure

The long service leave scheme in Australia's black coal mining industry is nationally portable, accommodating employee movements even interstate. It’s accessible after eight years of qualifying service.

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Employee landing page

Information for eligible employees. Request your leave balance, find out if your employer is registered or log into the self-service portal.

Employee

What to do if you believe your service history record is missing periods of qualifying service.

EE > Service review > 01. Eligibility to apply

Understand the criteria that must be met to apply for an investigation into possible missing service.

Find out if you are eligible to apply for an investigation into possible missing service.

Eligibility to apply

EE > Service review > 02. Application process

Service review process: processing times and eligible service periods. 

Understand the service periods we can review, and how we assess each application.

Application process

EE > Service review > 03. Evidence

Documents to provide to Coal LSL as evidence in support of a service review application. 

Various documents must be provided in support of a service review application.

Evidence

EE > Service review > 04. Application form

Service review application form: eligible employees must submit an Application for Recognition of Eligible Service for Coal LSL to investigate missing service.

How to fill and submit an Application for Recognition of Eligible Service to Coal LSL.

Application form

EE > Service review > 05. Appeals

Service review appeals: how to ask Coal LSL to reconsider the outcome of a service review application or eligibility assessment.

How to ask Coal LSL to reconsider the outcome of a service review application or eligibility assessment.

Appeals

Service review

Office hours: Monday to Friday from 8:30am - 5:00pm (AEST).

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You can get in touch by giving us us a call 1300 852 625 or making an online enquiry. Our office hours are Monday to Friday between 8:30am and 5:00pm (AEST).

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Penalties apply to all late monthly payments from January 2026. Lodge and pay on time to avoid penalty.

1300 852 625

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FAQs: our answers to your most frequently asked questions.

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