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Coal LSL brand artwork

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Australian Government logo for the Coal Mining Industry (Long Service Leave Funding) Corporation featuring the Commonwealth Coat of Arms
Coal LSL brand artwork

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Our leave application process has changed

The recent introduction of a new Digital Leave Application process streamlines the way employers submit leave applications and improves communication with employees on the status of their leave application. 

An employer updates details as part of the new digital leave application process.

For Employers:  

Our digital leave application process removes the need for employers to provide Coal LSL with a copy of the written leave application. 

Instead, employers submit and manage the leave application within our secure Online Services platform. Automated communication with employees assists with accuracy and improve visibility of the leave application details.  

Employers can: 

  • submit leave applications through a digital form, with pre-filled employee details and upfront data validation 

  • increase visibility of the leave application details 

  • utilise a streamlined cancellation process 

  • benefit from automated email notifications sent to employees to show the status of their leave request 

What’s new? 

  • simple and user-friendly process 

  • better data validation 

  • greater visibility of applications 

  • easy cancellation request process 

What stays the same?  

  • the legislative requirements and obligations for employers and employees remain the same regarding leave applications and payments;

  • employers must continue to supply an accurate employee email address. 

Use of the new Digital Leave Application process commenced on 24 June 2025.

Watch our Quick Guide video

To help you transition to the new digital leave application process, we have created a short instructional video to walk you through the new process and highlight the new features. 

We encourage you to watch it before using the new digital process for the first time.

Download our poster - an easy way to help employees understand the changes they can expect from the new leave process. Available in both A3 and A4 poster sizes it is perfect for lunchrooms or crib room, and other high traffic areas.

A4 Employee Benefits poster

A3 Employee Benefits poster

An employee checks their leave status

For Employees:  

Your employer now has access to a new digital leave application process. While you still need to apply for leave directly with your employer in writing, the new process means better communication for you of the leave application details and application status. Employees will: 

  • receive email notifications from Coal LSL to help track leave applications 

  • have visibility of details submitted by your employer 

  • have an opportunity to identify and flag inconsistencies earlier in the process. 

What’s new? 

  • better communication with timely email updates 

  • greater visibility and opportunity to confirm leave details earlier in the process 

A zoomed in image from the Digital Leave Application process for Frequently Asked Questions

General Questions 

Why are we making changes?


When will the new leave application process come into effect?


Does this new process change the current legislative requirements and obligations for employers and employees?


Who can I contact for support with any applications?



For Employers

Can I continue to submit leave applications in the current way?


Can I cancel an application?


Is there an ‘amendment’ process for applications?


Can I access old leave applications submitted before the new digital process?


Will I receive notifications?


Can I see all employees who are entitled to take leave with the company (both current and former employees)?


What should I do if the employee is not on the list?



For Employees

When will I receive email notifications?


How will I receive email notifications?


What email address should I provide?


What information will be shared about my leave application?


What happens if I don’t agree with the details on my email notification?


Will I receive confirmation once I submit my leave to my employer?


What happens if I need to make a change to my leave request?


Can my employer decline my leave application?



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